Call at 10:42
CompletedStudio Nami Hair · booked Sat 14 Nov, 14:00 for Cut & Color after a two-turn read-back.
New reservationRead-back confirmed
Easy calls, hard calls.
Each one gets an answer.
Sample calls · illustrative dataFrom the routine booking to the caller who is not sure what they want, ordered from easiest to hardest.
A plain booking
Most calls. Voxa finds the slot, takes the name and number, reads it all back and waits for a clear yes.
CallerA cleaning on Saturday at two?
VoxaSaturday 14 November at 14:00 is free for a cleaning. May I have your name?
Logged asCompletedRead-back confirmedThe slot is taken
It never just says no: it searches the same day first, then the days after, and offers alternatives.
CallerThursday at eleven for an oil change?
Voxa11:00 on Thursday is taken. I can offer 10:30 or 12:00 the same day.
Logged asCompletedUp to 5 alternativesYou are closed that day
Closed weekdays and holidays come from your settings, so Voxa points to the next opening.
CallerCan I come in on Monday?
VoxaWe are closed on Mondays. The next opening is Wednesday from 9:00.
Logged asCompletedClosed days & holidaysThe caller is not sure
It asks up to three times. If the request still is not clear, it ends politely and the call is logged as failed, with the reason.
CallerUh, it is about the thing from last time…
VoxaSorry, are you calling to book, change or cancel an appointment?
Logged asFailedClarification limit · 3
Every call leaves
a record.
Open any call to see what happened: the result, the booking details, the reason when something failed, the recording and the full transcript. Phone numbers stay masked.
- Filter calls by request type, status and date
- Play, scrub or download the recording
- Copy the timestamped transcript
- Started
- 21:14
- Duration
- 2m 41s
- Result
- Completed
- Booking sync
- Synced
Recording, 2 minutes 41 seconds, shown paused at 1:02.
Voxa · 21:14
Thank you for calling Bright Smile Dental. This call is recorded. How can I help?
Caller · 21:14
Can I get a check-up tomorrow around two?
Voxa · 21:15
Sunday 15 November at 14:00 for a check-up, under Yui Tanaka, phone ending 4821. Is that correct?
It books inside
your rules.
Opening hours, closed days, holidays and service durations are checked on every call, against the date of the booking, not the time of the call.
- MonClosed
- TueClosed
- WedOpen 09–18
- ThuOpen 09–18
- FriOpen 09–18
- SatOpen 10–17
- SunOpen 09–18
- Slot grid
- Start times every 30 minutes
- Same-day notice
- At least 60 minutes ahead
- Booking window
- Up to 7 days ahead
- Last start
- Closing time minus the service’s duration
Example settings shown. Each business sets its own.
“Saturdays used to mean a ringing phone and a patient waiting at the desk. Now the calls get answered, and at lunch I open the call log to see what was booked and why anything was not.”
One product.
Pick your call volume.
Every plan answers every call with the same receptionist, rules and call evidence. Plans only differ in how many calls and admin users you need.
Sample pricing · dummy contentStarter
$149/ month
For one location with steady calls
- Up to 300 calls / month
- 2 admin users
Business
Most popular$299/ month
For a busy front desk with a full book
- Up to 800 calls / month
- 5 admin users
Multi-location
Custom
For 3 or more locations, one line each
- Volume pricing per location
- Admin users per location
Included in every plan
- Answers every call, day and night
- Books inside your hours and rules
- Two-turn read-back before booking
- Recording and transcript for each call
- Call log with filters by type, status and date
- Phone numbers masked by default
Hear it answer
your business line.
Tell us about your business and we will set up a demo call with your own services and opening hours.
Thanks.
This page is a preview, so your request was not sent or saved anywhere. Once the form is connected, this is where we will confirm the demo call.